Picture the scene: you’ve had a fun day using mixed reality headset. When you’re done for the night, you carefully pack away the Vision Pro, leaving the battery pack attached and the soft front cover on. But when you wake up to start your day with the $3,500 headset on, you notice a problem: a hairline crack in the glass of the front cover.
This is a problem that at least a few users are having . It is unclear how many units are affected indicates that it is a small number. The problem also occurred in Engadget’s review section.
The cause of the problem is still unknown. However, the similar appearance of the cracks and the small number of affected sections indicate that this is a manufacturing defect. Engadget has reached out to Apple for comment.
Unless Apple officially recognizes the problem as a manufacturing defect, it may not cover the defect under the device’s warranty. This is reported to be the case for some of the affected users. So if you have AppleCare coverage, they’re on the hook for $300 to repair the cover glass. Otherwise, the price will cost $800.
whom MacRumors notes that Apple often offers specific repair programs for known hardware problems, but this can only happen if there are enough reports to warrant the company fully investigating the issue and identifying a common problem. Again, this gives more credence to a max you probably shouldn’t have .
This isn’t the first time an Apple device has been susceptible to scratches in its first generation. Many users of the first iPod nano A lawsuit and Apple accepted the payment .
