Fortnite players in the US who believe they were charged for unwanted in-game purchases have until the end of February to request a refund through the Federal Trade Commission. The claim process, which was supposed to end in January of this year, started in January of this year after the regulatory body finalized the settlement against Epic Games. About intended for return only.
The FTC said it notified about 37 million eligible Fortnite users affected by the company’s practices when the allegations were initially filed. The agency said it will continue to email potential refund recipients until the new deadline passes .
Online claim form is available at official , where you’ll need to share your Epic account ID and disclose whether you’ve received an email from a regulator. In order to qualify for a refund, you must have been charged in-game currency for items in Fortnite that you did not intend to purchase between January 2017 and September 2022. This also applies to children who use their parents’ accounts for free. Adult supervision between January 2017 and November 2018.
Importantly, the FTC points out that some paid users have had their accounts locked out after seeking support through Epic Games or attempting to reconcile payments with their credit card companies. This new expansion comes as another blow to Epic Games In a separate decision, the Children’s Online Privacy Protection Act Rule.
The company has changed its payment information retention policy as a result of the FTC allegations and will now offer a more direct way to offer yes or no options to retain payment-related user data. In the statement, the “No developer makes a game with the intention of ending up here.”