How small claims court became Meta’s customer service hotline


Did you know Meta has a customer service department? If you have problems with Facebook, Instagram and others, it can be difficult to access some of this service. Instead, people are taking Meta to small claims court to get some sort of response to their complaints. Engadget spoke to five people who have sued Meta in small claims court over the past two years. In three cases, plaintiffs were able to regain access to at least one lost account, but all eventually came to the attention of Meta’s legal team.

The company claimed that it was not responsible for more than $100 in damages due to its terms of service. However, some claimants were awarded thousands of dollars in awards – which may still pale in comparison to the lost earnings for those whose businesses revolve around a Facebook or Instagram presence. We outline the mixed results of these users and Meta’s logic in giving them so much attention.

– Matt Smith

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You may have already noticed, but Amazon says it has reduced the use of plastic airbags included in its packages, switching to compostable paper filler in most cases. It plans to eliminate their use by the end of the year. It’s a step in the right direction: By 2021, Oceana, a non-profit ocean conservation group, has estimated that waste from plastic airbags alone will “circle the Earth more than 600 times.”

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Ubisoft

Ubisoft has released a trailer for its remake of the cult classic Beyond Good and Evil, adding that it will launch on June 25th. The underrated cult hit has been upscaled to 4K and 60 FPS – it was originally released on PS2, so you’ll notice the difference. It will be available on PC, PlayStation 5, PlayStation 4, Nintendo Switch, Xbox One and Xbox Series X/S, with physical copies also available next month. What happened to the sequel revealedteased promisedand… was seen (by me!)? No word.

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The Biden administration has taken sweeping measures to ban Kaspersky Labs from selling its antivirus products to US customers. This was reported by a source Reuters the company’s ties to the Russian government made it a security risk. In a statement included in the report, Kaspersky added that its activities do not threaten national security and will take legal action. The FCC put Kaspersky on its list of companies that pose unacceptable security risks in 2022, and as early as 2017, federal agencies in the United States banned Kaspersky products. The company cannot sell to new customers from July.

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