Nevada will use Google AI to process a backlog of unemployment cases


Nevada has a new helper to clear its backlog of unemployment claims: Google AI. Gizmodo reports the initiative will task one of the company’s cloud-based AI models with analyzing appellate hearing transcripts and recommending whether cases should be approved. Welcome to a future where a robot takes care of whether or not you get the government money you want.

The Nevada Independent he wrote In June, an AI model trained on state unemployment law and policies will analyze transcripts of virtual appeals hearings. He will then issue a ruling that a civil servant will review for errors and decide whether to follow it.

It replaces the current Nevada Department of Employment, Training and Rehabilitation (DETR) process, which takes an average of three hours for a person to complete in real life. Carl Stanfield, IT administrator of DETR, informed about this Nevada Independent that Google’s AI (the company’s Vertex cloud system) can rule within five minutes. “The time savings is pretty phenomenal,” Stanfield said.

It’s easy to see why Nevada is eager to tap into the emerging technology. In June, the state reportedly had a backlog of more than 10,000 pending applications, including 1,500 due to the pandemic. This can be a huge time saver if the technician’s reviews are accurate or human reviewers catch his mistakes.

However, there may be psychological pressure for workers handling cases to seal the results of AI. “If a robot has just given you a recommendation and you just have to check a box and there’s pressure to catch up, that’s a little worrisome,” said Michele Evermore, former deputy director of unemployment modernization policy at the Labor Department. he said Gizmodo.

Stanfield said Gizmodo The state steering committee will meet weekly after it goes live to monitor and improve the state model. hallucinations and delusions. The stakes for plaintiffs could be high, as the AI-powered system could affect their ability to appeal fraudulent decisions. “In cases involving questions of fact, a district court cannot substitute its own decision for that of an appellate judge,” said Elizabeth Carmona, senior attorney at Nevada Legal Services. Gizmodo. In other words, if a human reviewer misses the AI’s mistakes, the court may not have the legal authority to overturn it.

One Nevada politician put it a little more bluntly. “Are we out of our ever-loving minds?” NV state senator Skip Daly (D-Reno) reported this Nevada Independent this summer. “I’m skeptical of the notion of relying too much on algorithms and computers alone. I hope we’re careful about that and think before we say, ‘We have to be faster or better than the next guy.'”



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