While we feel Kindle Colorsoft It was the first solid hit on Amazon’s color reader, the device had a problem. The same problem happened with our phone after several buyers reported that the yellow tape at the bottom of the screen had changed color. review unit. Now the company says it has fixed the problem.
An Amazon spokesperson told Engadget, “A small number of customers have reported a yellow bar at the bottom of the screen. We take the quality of our products seriously – customers who experience this can contact our customer service team for a replacement or refund, and we’re confident that new devices will not experience this issue moving forward.” We are making appropriate adjustments to be.”
Currently, Amazon has delayed shipping of the ereader while it processes replacement units and new orders. The Verge reported first. If you already have Colorsoft, you can use it until the company ships a replacement (as long as you can live with the discoloration).
The issue was significant enough that we removed the account from our review until Amazon resolved it. Either way, it’s good to see that the company is moving fast enough to fix the issue.
